
Virtual Urgent Care
Access to care when you need it most
Doctors can be hard to reach, illnesses can occur in the middle of the night, and sometimes you just have a question. In all of these circumstances, and in many more, PRIMO Health Partners can be your convenient and affordable solution. As a member, you will receive access to a national network of U.S. board-certified doctors who are available 24/7/365 to treat many of your medical issues.
24/7/365 Access
It's Fast
It's Convenient
It's Affordable
Simple as 1,2,3…

Connect
Patient can call 866-215-9371 or log on to their member portal to schedule a consultation with a licensed doctor in their state.

Triage
Member speaks with a care coordinator who will triage and update the patient’s Electronic Health Record (EHR) along with all symptoms.

Consult
Member consults with a physician who recommends a treatment plan. If a prescription is required, it will be sent to your pharmacy.
Common Conditions
In some cases, a visit to the doctor’s office can be avoided, saving time and money. Part of that efforts involves the delivery of care for a growing list of common conditions by qualified physicians via video, phone, or email.
- Cold or Flu Symptoms
- Sinus Problems
- Ear Infections
- Allergies
- Urinary Tract Infection
- Nausea
- Stomach Viruses
- Infections
- Rashes
- Sore Throat
- Acne
- Recommendations
- Pink Eye
…and Much More
When to Use
PRIMO Virtual Urgent Care does not replace your primary care doctor. Our goal is to provide you with convenient, affordable health care, when you need it most.
- When you need care now
- If you need a second opinion on lab results
- If you have a health related question and/or just need professional guidance
- On vacation, on a business trip, or just away from home
- If you’re considering the ER or an urgent care center for a non-emergency issue
- For short-term prescription refills
Seeing an urgent care provider has never been easier!
- No crowded waiting rooms
- No sitting on hold
- No traffic