Virtual Urgent Care

Access to care when you need it most

Doctors can be hard to reach, illnesses can occur in the middle of the night, and sometimes you just have a question. In all of these circumstances, and in many more, PRIMO Health Partners can be your convenient and affordable solution. As a member, you will receive access to a national network of U.S. board-certified doctors who are available 24/7/365 to treat many of your medical issues.

24/7/365 Access

It's Fast

It's Convenient

It's Affordable

Simple as 1,2,3…

Connect

Patient can call 866-215-9371 or log on to their member portal to schedule a consultation with a licensed doctor in their state.

Triage

Member speaks with a care coordinator who will triage and update the patient’s Electronic Health Record (EHR) along with all symptoms.

Consult

Member consults with a physician who recommends a treatment plan. If a prescription is required, it will be sent to your pharmacy.

Common Conditions

In some cases, a visit to the doctor’s office can be avoided, saving time and money. Part of that efforts involves the delivery of care for a growing list of common conditions by qualified physicians via video, phone, or email.

Cold or Flu Symptoms
Sinus Problems
Ear Infections
Allergies
Urinary Tract Infection
Nausea
Stomach Viruses

Infections
Rashes
Sore Throat
Acne
Recommendations
Pink Eye

…and Much More

When to Use

PRIMO Virtual Urgent Care does not replace your primary care doctor. Our goal is to provide you with convenient, affordable health care, when you need it most.